Portrait of a suspicious eBay seller: perfume-empire
Imagine you resell designer goods that normally go for premium prices; you sell them as authentic at a discount; and your chosen market is flooded with dazzling, illegal counterfeits and unsuspecting shoppers.
What would your attitude be towards a buyer who is cautious, or suspicious, or who finds a likely phony?
If you are eBay seller perfume-empire, you are like 95% of eBay fragrance sellers:
You know next to nothing about your product, and do not care;
You advertise everything as authentic (100%!), purchased only from authorized 'dealers,' but refuse to provide evidence;
You do not check (or even spot-check) goods yourself, and would be unable to independently spot a counterfeit if you tried;
You handle inquiries like a robot, repeating the same claims;
You and your dealers are recognized by few if any brands they sell like Dior, Burberry, Dolce & Gabbana, Armani (you can call and ask);
Your inventory includes an alarming number of counterfeit items;
You force your dissatisfied buyers into the inconvenience of returning items even if demonstrated with photos to be fake;
You hide behind eBay if and when you decide not to return money received for fakes.
I had high hopes for perfume-empire when I saw their sales volume and high satisfied buyer rate. I became suspicious when they sold me a bottle of Burberry Men eau de toilette with a fake cap. I stopped trusting them when they returned my inquiry with a snarky message and a dare to hold them accountable. I published this piece when they blocked me from their store.
I would not trust eBay seller perfume-empire if I were you. Learn how to authenticate your favorite perfumes and colognes from trusted YouTubers like fake cip; I was able to list 25 things wrong with my Sauvage eau de parfum. When I spotted the cap on my Burberry, I knew the game was on.